SHIPPING & DELIVERY

Product information

The images of the products shown on our website are for illustrative purposes only.

Unless specified, all products are to be considered as ‘used’. This means that signs of wear are likely to be present. We undertake to mention in the item descriptions only those things that may be considered to be of major structural or aesthetic concern.

All dimensions and weights stated within product descriptions are approximate.

Products in stock

Products may still be in Europe at time of ordering so it can be a little longer to arrive than a local purchase. We can propose air shipment, individual sea shipment or if you are less in a rush, we would advise to wait for our next container shipment so that your transportation cost will be considerably lower. We understand that you are probably impatient to get your furniture in but the incredible items we find and the beautiful restoration work are worth the wait.

Unless specified, all products are to be considered as ‘used’. This means that signs of wear are likely to be present. We undertake to mention in the item descriptions only those things that may be considered to be of major structural or aesthetic concern.

Payment Options

Domestic payments may be made in the form of check or major credit card. Payment must be paid in full prior to release of items purchased. Please consider using PayPal’s “Bill Me Later” for a line of credit.

Quotes

Please use The “Request Info” form on the product page you are interested in to request a quote and shipping estimate. Please provide your building information, street address, city, state/region, postal code, and country.

Pickup Information

Call or email us to set up an appointment at our Hong Kong office.

Delivery

Large items of furniture and particularly fragile items will be delivered by a private courier. The extra charges applied to this service are to ensure that the product(s) reach you in perfect condition.. Please note that this is not a two man delivery and so we kindly ask that someone is available to assist with larger items. If you require a 2 man delivery service this will incur an additional charge.

Please check the dimensions at the delivery address for access (including doors, corridors and stairs), as well as the area of intended use, before you order to ensure that the product is the right size for your needs, and to enable us to deliver your order successfully. Goods that fail to fit into your property at point of delivery are your responsibility. Any specialist delivery arrangements required such as hoists or dismantling items to component form and re-assembly would need to be by quotation and at additional cost.

Arrange your own shipping

If you would prefer to set up your own shipping, please ask your shipper to contact us in order to schedule a pickup date and time.